Chief & Co · A day on the desk

06:00

Pre-dawn · automated

Data · ingest

Overnight enquiries, answered.

Every enquiry that came in overnight — portal leads, the website, WhatsApp — answered, qualified and matched to your stock before the office opens. Three viewings already booked for the morning.

3,335

Properties indexed

12

Price drops

3

Off-market WhatsApp

09:14

Morning · auto-match

Mandate · matched

First match of the day.

The Hartley family — a London relocation, 5-bed villa, near the British International School — matches a new instruction in your own stock, not yet live on the portals. 94% confidence. A viewing is offered within the minute.

Off-market · 94% match

Villa La Cerquilla

Nueva Andalucía · 5 bed · 412 m²

€1.65M 11 min from B.I.S. · pool · gated

10:32

Outreach · multi-channel

Booking · the buyer

The viewing, booked with the buyer.

Chief offers the buyer real viewing slots by WhatsApp, books the one they pick, and sends a confirmation and a reminder. Your negotiator just shows up.

WhatsApp · sent 10:32 CET

To: The Hartley family · direct

"Hi — we've matched you to Villa La Cerquilla, a strong fit for your brief. Tuesday 11:00 or Thursday 16:00 for a viewing? Priya from the team will meet you there. — your agency."

11:48

Voice · 0.4s latency

Voice agent · live

AI voice placed a call.

A buyer calls the office after hours about the Puerto Banús penthouse. Chief Voice answers, qualifies and books the viewing — Spanish, English, Russian, Arabic and German on the same line. Tuesday 11:00 confirmed, straight into the diary.

5

Languages

0.4s

Voice latency

24/7

Availability

13:15

Off-market · your stock

Off-market · surfaced

A Sierra Blanca villa before it lists.

One of your own off-market instructions — a sea-view villa, never advertised — comes up against the day's enquiries. 96% match for the Kovalev brief. Offered to the buyer before it ever reaches a portal.

WhatsApp · 96% match

Sea-view villa · Sierra Blanca

5 bed · 5 bath · 680 m² · panoramic terrace

€4.2M Owner direct · no agency

14:00

Pipeline · stage 4

Pipeline · viewing

Puerto Banús · both confirm.

The buyer confirms the slot. It's booked into your negotiator's diary, confirmation and reminder sent. Your team is briefed. If the buyer cancels within 12 hours, Chief re-offers the slot to your waitlist automatically.

Viewing · booked

Penthouse Puerto Banús

3 bed · 2 bath · 220 m² · marina frontage

€2.85M Viewing · Tuesday 11:00

16:45

WhatsApp · reply

Inbound · buyer reply

Sierra Blanca · the buyer replies.

The buyer confirms a viewing for Friday 16:00. Chief books the slot, sends the confirmation and a reminder, and briefs your negotiator. Nothing sat waiting in an inbox.

WhatsApp · reply received 16:45 CET

From: the buyer · direct

"Perfect — Friday 16:00 works well. We'll come straight from Marbella Club. Looking forward to seeing it, thank you."

20:10

Deal · stage 7

Pipeline · offer accepted

La Zagaleta · offer accepted.

An offer Chief has been progressing all week reaches acceptance. The Al-Mansour offer of €6.5M is accepted by the vendor. Your agency's fee is secured at exchange. Chief keeps the chain moving to completion.

Offer accepted · stage 7 / 8

Villa La Zagaleta

6 bed · 1,200 m² · gated estate

€6.5M Exchange in 14 days

23:18

Close · auto-locked

Deal · closed

A sale, completed.

A deal Chief has worked for six weeks completes. Contracts signed, keys handed over. Your agency's fee — €18,500 — is yours in full. Chief took nothing but the legwork.

A deal that started six weeks ago, completed at 23:18 — the buyer side handled the whole way, your fee intact.

€18,500

Your agency’s fee

41 days

Enquiry to completion

€0

Chief’s cut of your fee