Chief & Co · for estate agents

Never miss a buyer again.

i.

Every enquiry, answered in seconds. Portal leads, website forms, WhatsApp, after-hours calls — Chief & Co replies, qualifies the buyer and books the viewing straight into your diary. Day, night and weekend.

ii.

Your desk, worked around the clock. It matches applicants to new stock, chases viewing feedback, progresses offers and keeps your database warm — then reports back to you in Slack, WhatsApp or a dashboard. Your brand. Your clients. Your fees.

See it work

Two ways to watch it run your buyer side.

Tap through a live enquiry and watch Chief & Co answer, qualify and book the viewing in seconds — or scroll a day on the desk, from the first 7am portal lead to the last offer chased at midnight. Every moment handled without a negotiator lifting a finger.

Manifesto

Chief & Co isn't a portal. It isn't a rival agent. It's a bespoke operator you rent — an always-on member of your team that works the buyer side while your negotiators sleep. It answers every enquiry, books every viewing, chases every offer. You keep the client, the brand and the fee.

Off your negotiators' desk

Five leaks.
Sealed.

The buyer side is where agencies quietly lose fees — leads that go cold, applicants that go quiet, feedback that never gets chased. Chief & Co closes every gap. Nothing slips.

i.
The slow reply
A portal lead is worth the most in the first five minutes and next to nothing after an hour. Chief & Co replies to every enquiry in seconds — the agent who answers first wins the viewing.
< 60 sec To first reply
ii.
The after-hours gap
Buyers browse Rightmove at night and at weekends — exactly when your desk is empty. Chief & Co covers every hour your negotiators can't.
24 / 7 Evenings · weekends
iii.
The cold applicant
Registered buyers sit in the CRM until they buy through someone else. Chief & Co keeps the whole database warm and re-engages the moment matching stock lands.
Every one Worked · not forgotten
iv.
The unchased feedback
Viewings pass with no follow-up, so vendors get no update and offers stall. Chief & Co chases every viewing for feedback and relays it to the vendor.
Same day Feedback · to vendor
v.
The slow launch
A new instruction should reach the right applicants first. Chief & Co matches every new listing to your registered buyers and alerts them the moment it goes live.
Minutes Instruction to applicant
The process

An enquiry lands.
A viewing gets booked.

Five stages, every buyer, around the clock. Your negotiators stay on the deals that need a human — Chief & Co handles everything up to and around them.

01Answer

The enquiry gets answered.

A Rightmove, Zoopla or OnTheMarket lead, a website form, a WhatsApp or an after-hours call — Chief & Co replies within seconds, in your agency's voice, day or night.

Replies in under a minute
02Qualify

The buyer gets qualified.

Budget, funding position — cash, mortgage in principle, or chain — timescale, must-haves and area. Every answer captured clean and logged to your CRM as a registered applicant.

Registered · CRM-ready
03Book

The viewing goes in your diary.

Chief & Co checks the right negotiator's availability, offers the buyer real slots, and books the viewing straight into the diary. Confirmations and reminders sent automatically. No back-and-forth.

Straight into your calendar
04Chase

Feedback and offers get chased.

After every viewing it asks for feedback and relays it to the vendor. It progresses offers, nudges stalled buyers, and keeps both sides moving. Nothing goes quiet.

Same-day follow-up
05Nurture

The database stays warm.

The moment a new instruction lands, Chief & Co matches it to your registered applicants and alerts the right ones first. Old registrations get re-engaged, not forgotten. Your stock launches to a ready audience.

Instruction to applicant in minutes
What it handles

Four jobs.
One operator.

Chief & Co is built into your desk — wired to your portals, your CRM and your diary. It runs four jobs at once, for every buyer, without a break. You keep control; it does the legwork.

Chief & Co Match
Live
Applicant matching & launch

Every new instruction matched to your registered buyers and pushed to the right ones first. Old applicants re-engaged the moment their criteria come back in stock. Your listings launch to a warm, ready audience.

Minsto first alert
Wholedatabase worked
Autore-engagement
Chief & Co Progress
Live
Feedback & offer chasing

Viewing feedback chased and relayed to vendors the same day. Offers progressed, stalled buyers nudged, both sides kept moving. Nothing goes quiet, and your vendors always know where they stand.

Same-dayfeedback
Everyoffer chased
Livevendor updates
What it's worth to you

The buyer side,
fully covered.

Most agencies lose viewings to whoever replied first and let registered applicants go cold. Chief & Co closes both gaps — the maths favours the agency that answers every buyer, every time.

78%

Go to the first responder. Buyers overwhelmingly transact with the agent who replies first. Miss the window and the viewing is someone else's — Chief & Co never misses it.

1–3%

Your fee, protected. The commission stays entirely yours. Chief & Co never touches the client or the deal — it just makes sure more of them reach completion.

Of enquiries arrive out of hours. Evenings and weekends are when buyers browse and your desk is empty. Chief & Co works every one of those hours for you.

Somewhere a buyer is enquiring on your listing right now. The agency that answers first gets the viewing. Make sure it's always you.

Chief & Co · for estate agents · hello@cheifand.co